Privacy Policy

At Rock Solid Crates, safeguarding your personal and confidential information is our top priority. This Privacy Policy outlines how Rock Solid Crates, along with its subsidiaries, affiliates, divisions, and related businesses, collects and uses your personal information when you interact with us. This includes our websites, mobile applications (“Apps”), stores, or other physical locations, and any other interactions or transactions with us (collectively referred to as the “Services”).


In this Policy, “personal information” refers to any information that directly or indirectly identifies you or can reasonably be associated with you or your household. By accessing and using our Services, you acknowledge that you have read and agreed to the terms of this Policy and our Terms of Use. If you do not agree with how your personal information is used as described in this Policy, please refrain from accessing or using our Services.

What information we collect

When you place an order or register on our site, we may collect your personal information, including your name, email address, phone number, and shipping address. We may also collect non-personal information such as your browsing and search history, device type, IP address and information about your interactions with our site. 

How we use your information

We may use your personal information for the following purposes

  • To process and fulfill your orders, including communicating with you about your purchase and shipping details.
  • To improve our website and customer service based on your feedback and interactions.
  • To send promotional offers, newsletters, and updates about our products and services if you have opted to receive such communications.
  • To detect, prevent, and address technical issues or potential fraud.

How your personal information is disclosed

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

  • We may share your personal information if you explicitly request or authorize us to do so.
  • Your information may be shared with trusted third parties who assist in processing and fulfilling your orders, such as shipping carriers and payment processors.
  • We may disclose your information to comply with applicable laws and regulations, and court orders, or to enforce our Terms of Use and other agreements. 
  • Your information may be disclosed to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, any transmission of information over the Internet is not completely secure. So, we cannot guarantee the security of information transmitted via the Internet. 

Your data protection rights and choices

You have certain rights regarding the personal information we hold about you. These include:

  • Right to request a copy of the personal information we hold about you.
  • Right to request that we correct any inaccuracies in your personal information.
  • Right to request that we delete your personal information under certain conditions.
  • Right to request that we restrict the processing of your personal information under certain circumstances.
  • Right to receive the personal information you provided to us in a structured, commonly used, and machine-readable format and to transmit that information to another data controller.
  • Right to object to the processing of your personal information under certain conditions, such as direct marketing. 

Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. You’re advised to visit this page frequently to stay updated with the changes in our Privacy Practices.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us